Strategic Listening

Chapter 6 Listening Coworkership

DOI: 10.4324/9781003413486-6

IN THE PREVIOUS chapter, we focused on managers and their responsibility for listening as part of organizational communication. Based on existing research, academic literature, education programs, and other organizational initiatives, one may think that it is primarily the responsibility of managers to ensure that communication and the working climate are of adequate standards. There seems to be an exaggerated belief in the importance of managers in the organization, at least in comparison to coworkers. However, since the beginning of the 21st century, there have been increasing talks about the importance and responsibilities of coworkers. Concepts such as coworkership are being ...