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Strategic Management of Healthcare Organizations by Stephen Thompson Thompson, Jeffrey Harrison

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Index

Beth Israel Deaconess Medical Center, 62

Communication, 36

Competing utility functions, 53–55

Da Vinci Robotic surgical system, 3

Decision-making processes, 22

Documentation, 36

ED. See Emergency department

Emergency department (ED), 34

Emergency Medical Treatment and Labor Act (EMTALA), 5, 61

EMTALA. See Emergency Medical Treatment and Labor Act

Ethical climate, 33–37

External environment

actions of competitors, 65, 66

economic influences, 63–65

emergency department (ED), 58

forecasting, 66–69

government involvement, 62, 63

local communities, 60, 61

primary components of, 59

regulation, 62, 63

scenario planning, 66–69

sociocultural trends, 60, 61

strategy in action, 69–71

technological advances, 61, 62

HDH. See Henrico Doctors’ Hospital ...

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