CASE STUDY 3

G4S—SERIES OF BAPTISMS BY FIRE

Athletes who won gold medals at the London Olympics went back home with jubilation and pleasant feelings. The teams that could not win many medals also were contented that they could participate and experience a world event that happens once in four years. The organizers in London and IOC were also very jubilant having conducted an event without any bad episodes. However, Nick Buckles, the CEO of G4S was an unhappy man in London in spite of bagging the Olympic events security contract and recruiting around 16,000 security staff for the event, and delivering 82% of the contracted requirement. He was anxious on the PWC report on the debacle happened to G4S, anticipating that there could be further bad ...

Get Strategic Management now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.