A few weeks later . . .
“Hi, Jane. How are you?”
“Don’t ask,” said a dejected Jane.
“What?” Tim said, surprised and a bit worried.
“Honestly, Tim, I just came today to vent, it’s so terrible. I cannot stand it. Not that I haven’t seen it before.”
“Terrible?” Tim said.
“Yes, our IT Engineering department has ground to a halt and they are fighting with the Product Managers, again!”
“Again?” replied a surprised Tim. “But you have only been here a few months.”
“Yes, but this one happens everywhere,” replied Jane. “I have seen it a million times.”
“Hmmm. Tell me more.”
“Well, John Snyder is implementing our latest software at one of our key clients and they have run into a major problem that can’t seem to be fixed. The software ...
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