CHAPTER 5

Developing CSR Commitments

Assessment and strategy development are planning stages in the corporate social responsibility (CSR) process and the real work begins when the company transitions to making its strategy come alive through action. The first step in that process is the development of CSR commitments, which are the policies or instruments that a company develops or signs on to that indicate what it intends to do to address its social and environmental impacts.1 Hohnen and Potts explained that commitments are essential to the CSR initiative because they ensure that the company’s organizational culture is consistent with CSR values; help align and integrate the company’s business strategy, objectives, and goals; provide guidance ...

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