CHAPTER 11 ________________________________Maximizing Public Organization Talent Strategically and Systemically

Anthony Bingham

People—their knowledge, skills, and abilities—are a primary focus for most senior leaders today because of people’s unique ability to help organizations succeed. No longer are systems and processes the differentiators for organizations; these are becoming commodities. Today, in the knowledge economy, people are the differential advantage when it comes to organizational performance. Government agencies, just like private-sector firms, must be strategic about managing and leveraging their talent for maximum results.

Skills Gap

At the same time, there is a growing skills gap in the workforce. Organizational leaders point ...

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