CHAPTER 17 ________________________________Comparing Local Performance Management in the United Kingdom and United States
Peter McHugh
Mandatory. The reason performance management (PM) is so much more widespread in United Kingdom local government compared to United States city and county government boils down to this one word. The U.K. Audit Commission was established to ensure that U.K. local governments (called councils) deliver the highest standard of service for the best possible value. It monitors local governments’ performance through the use of a mandatory set of national performance measures and a compulsory audit and inspection regime. The Audit Commission has this power because the U.K. central government provides the bulk of a council’s ...
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