TWO

The People Factors: Clarity, Unity, Agility

IN THIS CHAPTER, we’ll take a closer look at each of the three people factors that drive speed and explore some examples of how companies have succeeded—or failed—at managing them. We’ll then present a Strategic Speedometer tool that allows you to see how you’re doing on the three factors in comparison to other companies, and we’ll look at some common organizational patterns that result when people factors are missing or out of balance. Finally, we’ll introduce four specific leadership practices that are your reliable levers for boosting clarity, unity, and agility.

Clarity

Senior managers spend a lot of time striving to increase the clarity of their strategies. They work with their leadership ...

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