CHAPTER TWO

DISCIPLINE 2: DEVELOP AN END-TO-END PROCESS ARCHITECTURE

The first step in executing a supply chain strategy involves designing a process architecture that maps out the activities of the entire supply chain. Companies with high-performing supply chains design an integrated architecture, in which Plan, Source, Make, Deliver, Return, and Enable processes work together in a highly coordinated fashion to provide an important source of competitive advantage. Although a daunting undertaking, it’s critical to getting the most out of your supply chain.

Once the supply chain strategy is in place, the next step is to assemble the supply chain processes that will allow the company to realize that strategy. Fundamentally, at the heart of every ...

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