CHAPTER THREE

DISCIPLINE 3: DESIGN A HIGH-PERFORMING SUPPLY CHAIN ORGANIZATION

Companies across industries have had to rethink the design of their supply chain organizations. The best designs address three major questions: Who in the organization should be responsible for which activities? How should the organization be structured? What skills are critical for top supply chain performance?

In today’s world, where globalization, volatile demand, and frequent disruption pose constant challenges to global supply chains, the role of the supply chain organization is more critical than ever. That’s because the supply chain organization is responsible for driving the supply chain strategy.

But creating a strong supply chain organization isn’t easy. ...

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