June 2013
Intermediate to advanced
336 pages
6h 49m
English
You may have formulated a sound supply chain strategy, established disciplined supply chain processes, set up an integrated supply chain organization, and initiated collaborations with supply chain partners. But if you don’t know how the supply chain is performing on all of these fronts, you can’t identify and address performance problems. In this chapter, we delve into the complex world of supply chain performance metrics—and explore how to use those metrics to assess as well as to manage performance.
Most executives would agree with the adage “If you can’t measure it, you can’t manage it.” Yet most companies lack a supply chain performance measurement program that’s robust—that is, ...