CHAPTER SIX
BENCHMARKING RESULTS: THE BEST-IN-CLASS PERFORMANCE ADVANTAGE
Benchmarking data demonstrate that companies that exhibit superior supply chain performance also experience superior financial performance. These best-in-class companies have honed certain Plan, Source, Make, and Deliver practices to differentiate themselves from the competition. They also manage supply chain complexity to their advantage. This chapter illuminates these practices as well as the size of the improvement opportunity available to companies aspiring to be best in class.
Most companies know supply chain performance matters. But leading companies know how to use it to drive business success.
PwC’s Performance Measurement Group (PMG) studied some of these leading, ...
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