NOTES

CHAPTER 1

1. Andrew Sentence, “Time for West to Adjust to ‘New Normal,’” FT.com, July 30, 2012. Accessed November 1, 2012. http://www.ft.com/intl/cms/s/0/9213d8a4-d4d4-11e1-b476-00144feabdco.html#axzz2Ay16urJX.

2. Bob Bruning, Matt Kaness, and Kevin Lewis, “Close Encounters,” PRTM Insight, 2007.

3. Inditex Annual Report, 2011; “Fashion Forward,” Economist, March 24, 2012.

4. PwC Performance Measurement Group.

5. Mithun Samani and Brett Cayot, The Best of Both Worlds: Strategies for a High-Service, Low-Cost Supply Chain, PwC, 2011.

6. Ian Mount, “Men’s Clothing Firm Wants to Expand into Online Sales,” New York Times, November 2, 2011.

7. Tropicana company website, http://www.tropicana.com/#/trop_grovetoglass/grovetoglass.swf.

8. Pamela Cheema, ...

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