Digital is not the destination. Rather, it is laying the foundation for a more profound transformation to come.
Editor’s Note: This article is one of a special series of 14 commissioned essays MIT Sloan Management Review is publishing to celebrate the launch of our new Frontiers initiative. Each essay gives the author’s response to this question:
“Within the next five years, how will technology change the practice of management in a way we have not yet witnessed?”
In today’s economy, we are seeing companies, business models, products, and processes undergoing major transformation. Enterprises and governments are rapidly “becoming digital” as they seek to capture the cost savings, ...