CHAPTER 10

Assessment Is Everyone’s Business

Wendy Weiner

College presidents oversee complex institutions with a variety of compliance issues, expectations from their constituents, and evaluations by their boards. Oversight is daunting with so many eyes on the college from such diverse stakeholders if the president is unfamiliar with institutional effectiveness (IE).

When the question is asked as to why a college invests time and energy into IE, all too often the president answers that the regional accreditor requires it. While that is true, it is also a very weak answer to give. The best reason to give is what Linda Suskie (Banta et al., 2014) refers to as “betterment.” In other words, IE is how one engages in a continuous cycle of improvement ...

Get Strategies for University Management, Volume II now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.