Appendix B: How toEvaluate Business ProcessAnalysis Software
Business Process Analysis (BPA) determines the effectiveness and efficiency of process execution and the quality of outcomes. Preferably it uses a set of tools and techniques to visualize and measure how things currently (or are proposed to) execute, and study how execution and outcomes can be improved. It helps you evaluate process designs before spending money and effort based on untested assumptions. BPA is most often used reactively to solve business problems. Industry leaders use BPA proactively to create competitive advantage when preparing for and executing strategic initiatives ...
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