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Strategy and Business Process Management
book

Strategy and Business Process Management

by Carl F. Lehmann
April 2016
Intermediate to advanced content levelIntermediate to advanced
295 pages
7h 6m
English
Auerbach Publications
Content preview from Strategy and Business Process Management

6

How to Structure Business Processes for Strategic Execution

How well an organization executes is largely determined by how well its business processes are designed. To be effective as strategic resources, business processes must do the following:

• Create value for which customers are willing to pay.

• Support the desired organizational behavior needed for a strategy by facilitating workforce collaboration, accountability, and responsibility.

• Be designed to include techniques to measure, manage, and control the desired performance outcomes of ...

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Publisher Resources

ISBN: 9781439890240