How to Stay on Course

Sensing and Responding to Deviations from Plan

Key Topics Covered in This Chapter

  • A practical model for successful implementation
  • Using progress reviews to monitor implementation
  • The value of informal checks by executives and managers
  • Some common causes of implementation failure
  • How contingency plans can address potential setbacks

SET IT AND forget it? That might be possible with a fine timepiece, but not with strategy implementation. Action plans provide instructions for achieving specific goals, but people don’t always follow instructions. Or they misinterpret those instructions. Or their instructions fail to address all workplace and market realities. Or something in the environment—over which you have no control—changes. ...

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