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Strategy Power Plays: Winning Business Ideas from the World's Greatest Strategic Minds by Karen Mccreadie, Tim Phillips

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73 STOP THE WHISPERS

Master Sun warns that when an army is on the march, ‘The sight of men whispering together in small knots or speaking in subdued tones points to disaffection amongst the rank and file.’ It is the leader's job to address or circumvent dissent before it endangers the campaign.

Many a disgruntled employee has fiddled as Rome burns. When staff lose faith in their leader, they can and will do almost anything other than what it is they are charged to do. It is essential to look out for signs of dissatisfaction and provide a platform for airing grievances so the business can successfully move on.

DEFINING IDEA…

‘When the eyes say one thing,and the tongue another, apracticed man relies on thelanguage of the first.’

~ RALPH ...

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