|76||SHOW CONFIDENCE IN YOUR PEOPLE|
There are several references in The Art of War to the importance of treating the men well. In this instance, Sun Tzu stresses the benefits of trust: ‘If a general shows confidence in his men but always insists on his orders being obeyed, the gain will be mutual.’
‘What we expect with confidencebecomes our own self-fulfillingprophecy.’
~ BRIAN TRACY, AUTHOR AND SPEAKER
In idea 21, Ricardo Semler was discussed for his exemplary leadership characteristics. Semler has broken just about every business rule in the book and has created an extraordinary business because of that fact, not despite it. One of the fundamental differences is his boundless faith in his staff.
Semler is a rare leader ...