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Strategy Power Plays: Winning Business Ideas from the World's Greatest Strategic Minds by Karen Mccreadie, Tim Phillips

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79 DON'T BE TOO SOFT

Master Sun recommends treating your people well but warns, ‘If, however, you are indulgent, but unable to make your authority felt; kind-hearted, but unable to enforce your commands; and incapable, moreover, of quelling disorder, then your soldiers must be likened to spoilt children; they are useless for any practical purpose.’

DEFINING IDEA…

‘Give them an inchand they'll take a mile.’

~ IDIOM

In a business context, treating staff well and rewarding performance is simple common sense. Making every effort to avoid ‘them and us’ management is important and yet there is a fine line between getting the best from your people and being taken advantage of. Someone who seems to have no problem making his ‘authority felt’ ...

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