Your loyal followers will back you up – but make sure you don't test them too often.
Experience is one thingyou can't get for nothing.
~ OSCAR WILDE
‘Everyone wants to die for him when the prospect of death is far off,’ Machiavelli says about how leaders can rely on popular support, which is the theme of Chapter 9. You never know how your employees or your customers will respond in a crisis, so it's a good feeling when you have a crisis and everyone rallies behind you.
But be warned: it's dangerous to test the loyalty of the people. Machiavelli's experience tells him that: ‘It can be done only once.’
After pulling through a crisis, you're keen to put it behind you. You survived, you're still here. You asked ...