Index
A
AAA (Area Activity Analysis), 34, 35, 316–317, 318
Acceptance of process, as streamlining fundamental, 5
Accurate, 21
Action plans, process walk-through, 130–131
Activities, in business process hierarchy, 15, 16
See also specific activities under each phase
Activity Analysis Form, 127–130
Adaptability measurement, 65–66, 345
Agenda for EIT one-day workshop, 41
Altshuller, Genrich, 228–229
Analyzing the process (phase II), 91–190
activity 1: flowchart the process, 25, 26, 92–118
functional (swimlane) flowchart, 97, 105, 106, 107, 127
functional timeline flowchart, 104–106
graphic (physical layout) flowchart, 97, 108
information process flowcharting, 115–116
informational flowchart, 97
paperwork ...
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