CHAPTER 1What Is the XCellR8™Approach?
The basic principle of the XCellR8™ approach is reducing a complex project into small, easy-to-understand units. This means taking one small step at a time rather than tackling the whole project in one go. Our analysis will be done on an event-by-event basis, no matter how simple or how complex each event is. A rule of thumb: If an event looks very complicated, it probably consists of many smaller events.
I’ve been accused of making complex things very simple. Clients will say: “Our process seems more complicated than that!” But when all is said and done, it really isn’t. I was asked to present my approach to a potential client one day. I asked questions about the client’s requirements, and after half an ...
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