Forget Winging It!
Understanding should precede judging.
—Louis D. Brandeis, U.S. Supreme Court Justice, 1916 to 1939
Former New York Mayor Ed Koch did it directly. “How am I doing?” he’d ask, as he walked in parades, greeted visitors, and strolled Manhattan’s streets. For the rest of us there’s paperwork. Usually lots of it. A recurring complaint about performance appraisals is that “forms are endless and there’s no guidance in using them.”
Winging it isn’t the answer. It almost guarantees morale, management and legal dilemmas, and the inconsistency from one department to another does nothing but impede an organization’s mission and goals.
Given that performance appraisals are a fact of 21st century work life, and bound to come in widely ...

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