The primary task of a leader is the mastery of his or her energy.
Natalie, a media relations director, shared this experience:
“One day, an emergency call came in for my boss who wasn’t around, so I took the call. A construction crew working on a major bridge accidentally cut through the flanges that keep the bridge steady. Traffic crossed the bridge for twenty-four hours before they realized what they had done. Once they found the problem, they ran tests and discovered that the integrity of the bridge was compromised and closed the bridge to traffic. Thousands of people could have died if that bridge had fallen. I sent my department and other nonessential ...