Preface

Student feedback has been a contested area of higher education quality for over a decade. Initially, it was utilised primarily as a teaching performance management tool, which many lecturers have perceived as highly controversial. Gradually, feedback instruments started being recognised as tools which may enhance teaching and learning, rather than just a monitoring tool for underperforming or otherwise unpopular lecturers.

This book aims to highlight the developments and emerging trends in the student feedback domain. The book consists of nine chapters, highlighting not only the expansion in the use of student feedback in higher education, but also specific issues relating to university leadership in this area, facets of feedback administration ...

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