
Students' Guide to Business Computing
required goods are available. The order
is
delivered on
a
particular day
in the week, depending upon the delivery van's route schedule. It is
possible that the customer will make two or even three telephone
orders in a week. These would be amalgamated to form a single
delivery.
This scenario shows but a small part of the total business operation,
namely orders from customers. It tells us nothing about Ongar
Winemart's procedures in ordering from its suppliers, nor about how
it keeps a check on stock levels and availability. But, as we shall see, in
identifying a 'problem' on the selling side of the business ...