Diehards

Katherine worked as the director of metrics and measurement for a large division of a financial data provider. I had been told she was a supporter of the division’s shift toward Scrum but that she had a few questions for me so that she could more effectively do her job of collecting process and product metrics. I have a natural interest in this subject, and such discussions are usually a great chance for me to learn something new. I was looking forward to meeting with Katherine as a chance to discuss some creative, innovative metrics.

Was I ever wrong! Katherine had mastered the art of appearing to support the transition to Scrum while trying to hold onto the status quo. Three years prior to our meeting, software development within ...

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