Chapter 4. Linking business and technology

This chapter covers

  • Linking business and technology metrics
  • Measuring technical progress in business terms
  • Applying the L and U of the CLUE process
  • Overcoming organizational obstacles to measuring technical progress

In chapter 3, you selected your first AI project to run. Now you have the research questions that project needs to answer. This chapter shows you how to properly organize that project by using metrics to link a business problem with the technical solution you’re building. It also shows you how to understand what your technical progress means when translated into a business result. Finally, it shows you how to avoid typical organizational obstacles you might meet in your quest to link ...

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