© Martin Klubeck 2017

Martin Klubeck, Success Metrics, 10.1007/978-1-4842-2586-8_9

9. Success Stories

Martin Klubeck

(1)Niles, Michigan, USA

I worked with our district library to develop a strategic plan looking out at least ten years. As a board member, I offered my services pro bono, but that didn’t keep me from pushing them as hard as I do any of my clients.

When it came time to measure success for the executive director, the board of trustees, and the library as a whole, we had to stay focused on the mission and vision. It wasn’t an easy road, and we risked slipping off at any one of the numerous curves along the way.

As the new president of the board, I pushed us to look at the mission and vision at every board meeting. And at those meetings, ...

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