Trying to succeed without knowing what we really feel is like trying to find our way in the dark. Achievement in all aspects of our life depends on understanding our own feelings and those of the people around us.

Sometimes it’s easy to get focused on the “externals” of success: what are my qualifications, who are my contacts, what do I have to show for myself? If we want to manage these skillfully, though, we need to understand ourselves and the feelings of the people we come into contact with.

Emotional insight

The concept of “emotional intelligence” has become increasingly influential since it was first put forward in the 1990s. Psychologist ...

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