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Whether you’re heading up a department or speaking out as part of the team, there are times when you have to step up and use your influence. What’s the best way to get your message across?

It’s common to assume that management and leadership are one and the same. However, it’s probably more accurate to say that leadership is one of the many skills that a manager needs.

It’s possible to act as a leader even if you’re not in charge. For example, a person who tries to persuade their group to change for the better is showing leadership—whether or not they’re the boss. Management, on the other hand, involves a balance of authority and organizational ...

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