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Success The Psychology of Achievement by Deborah Olson

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A reputation for being trustworthy is an essential asset. A person with low credibility misses opportunities, while a good track record wins loyalty. Each action and decision we make has an impact on our credibility.

Credible people are those whom others believe in. Without credibility, you’ll find that your judgments or even the “facts” you present are mistrusted, and that you fail to inspire confidence. The essential thing is to make sure that what you say and what you do line up. It’s easier to lose credibility than to restore it, so be mindful of how authentic you’re being, and how you appear to others. And if things do go wrong, be prepared ...

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