Throughout the solution's evolution you will be able to recognize some indicators of approaching challenges in order to avoid them by identifying the underlying cause and implementing a plan to address them. Typical indicators that you are approaching the doldrums are identified in Table 6-1.
|Doldrums Indicator||Identified By||Underlying Cause(s)|
|Poor utilization of the application||Usage reports by user and functional group
Feedback from users
Lack of new information added to the solutionActual or perceived levels of application effectiveness
|Benefits expected from project phases to date don't match the benefits received
Negative ROI to the user for the current project/phase ...