Notes

Chapter 1

1.   Davenport, Thomas and Harris, Jeanne, Competing on Analytics, HBS: 2007.

2.   Collins, Jim, Good to Great: Why Some Companies Make the Leap… and Others Don’t. HarperCollins: 2001.

3.   Walt Disney World presentation, Business Objects User Conference, 2005.

4.   Computerworld Technology Briefing, “The Business Value of Analytics.”

5.   Continental Airlines, interview notes, April 2005.

6.   Information Builders press release, March 19, 2007.

7.   Thomas, Kim, “Humberside Police Updates Criminal Intelligence Databases,” Computing, March 15, 2007.

8.   Opportunity International website and Hyperion user conference, April 2005.

9.   Vesset, Wilhilde, McDonough, “Worldwide Business Analytics Software 2006-2010 Forecast and 2005 ...

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