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Successful Freelancing For Web Designers by Smashing Magazine

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How to Improve Designer-Client Relationships

Aaron Griffith

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Good business relationships rarely just happen. While a smitten designer and their starry-eyed client may start out well with a "honeymoon" of a successful initial project launch, things can get rocky fast. The once-anticipated phone calls requesting new designs that used to be welcomed are now dreaded, and the previously infrequent and brief revision requests are now hostile diatribes critiquing every aspect of a submitted project.

Truly, if you thought that hearing "Let’s just be friends" from your junior high love interest was bad, wait until one of your clients cancels your project with ...

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