Successful Organizational Change: The Kotter-Cohen Collection (2 Books)

Table of contents

1. Cover
2. Title Page
3. The Heart of Change
   1. Title Page
   2. Copyright
   3. Dedication
   4. Contents
   5. Preface
   6. Acknowledgments
   7. Introduction The Heart of Change
   8. Step 1. Increase Urgency
   9. Step 2. Build the Guiding Team
   10. Step 3. Get the Vision Right
   11. Step 4. Communicate for Buy-In
   12. Step 5. Empower Action
   13. Step 6. Create Short-Term Wins
   14. Step 7. Don’t Let Up
   15. Step 8. Make Change Stick
   16. Conclusion We See, We Feel, We Change
   17. Story Index
   18. About the Authors
4. The Heart of Change
   1. Title Page
   2. Copyright Page
   3. Dedication Page
   4. Contents
   5. Foreword
   6. INTRODUCTION
      1. Leading Organizational Change
         1. A Systematic Approach to Leading Organizational Transformation
         2. The Nature of Change and the Eight Steps
         3. Two Approaches to Change
         4. Using This Field Guide
         5. Chapter Structure
         6. Acknowledgments
   7. PART I
      1. Creating a Climate for Change
         1. STEP 1
            1. Increase Urgency
            2. Purpose
            3. Approach
            4. Outcomes
            5. Key Implementation Challenges
            6. Gauging Effectiveness
            7. Suggestions for Improvement
            8. Communicating in This Step
            9. Stories to Remember from Step 1 of The Heart of Change
            10. More Resources
         2. STEP 2
            1. Build Guiding Teams
            2. Purpose
            3. Approach
            4. Outcomes
            5. Key Implementation Challenges
            6. Gauging Effectiveness
            7. Suggestions for Improvement
            8. Communicating in This Step
            9. Stories to Remember from Step 2 of The Heart of Change
            10. More Resources
         3. STEP 3
            1. Get the Vision Right
            2. Purpose
            3. Approach
            4. Outcomes
            5. Key Implementation Challenges
            6. Gauging Effectiveness
            7. Suggestions for Improvement
            8. Communicating in This Step
            9. Checkpoint: Move Forward or Revisit Prior Steps?
            10. Stories to Remember from Step 3 of The Heart of Change
            11. More Resources
   8. PART II
      1. Engaging and Enabling the Whole Organization
         1. STEP 4
            1. Communicate for Buy-In
            2. Purpose
            3. Approach
            4. Outcomes
            5. Key Implementation Challenges
            6. Gauging Effectiveness
            7. Suggestions for Improvement
            8. Checkpoint: Move Forward or Revisit Prior Steps?
            9. Stories to Remember from Step 4 of’The Heart of Change
            10. More Resources
         2. STEP 5
            1. Enable Action
            2. Purpose
            3. Approach
            4. Outcomes
            5. Key Implementation Challenges
            6. Gauging Effectiveness
            7. Suggestions for Improvement
            8. Communicating in This Step
            9. Stories to Remember from Step 5 of The Heart of Change
            10. More Resources
         3. STEP 6
            1. Create Short-Term Wins
            2. Purpose
            3. Approach
            4. Outcomes
            5. Key Implementation Challenges
            6. Gauging Effectiveness
            7. Suggestions for Improvement
            8. Communicating in This Step
            9. Stories to Remember from Step 6 of The Heart of Change
            10. More Resources
   9. PART III
      1. Implementing and Sustaining the Change
         1. STEP 7
            1. Don’t Let Up
            2. Purpose
            3. Approach
            4. Outcomes
            5. Key Implementation Challenges
            6. Gauging Effectiveness
            7. Suggestions for Improvement
            8. Communicating in This Step
            9. Checkpoint Before Moving to the Final Step
            10. Stories to Remember from Step 7 of The Heart of Change
            11. More Resources
         2. STEP 8
            1. Make It Stick
            2. Purpose
            3. Approach
            4. Outcomes
            5. Key Implementation Challenges
            6. Gauging Effectiveness
            7. Suggestions for Improvement
            8. Communicating in This Step
            9. Stories to Remember from Step 8 of The Heart of Change
            10. More Resources
         3. STEP 9
            1. The Final Module—Change Readiness
            2. Purpose
            3. Approach
            4. Outcomes
            5. Key Challenges
            6. Gauging Change Readiness
            7. Reporting Change Readiness Assessment Results
            8. Final Thoughts
   10. Index
   11. About the Author