STEP 5

Enable Action

In highly successful change efforts, when people begin to understand and act on a change vision, you remove barriers in their paths. You take away the tattered sails and give them better ones. You take a wind in their faces and create a wind at their backs. You take away a pessimistic skipper and give the crew an optimistic boss.

—from Step 5 of The Heart of Change

Purpose

By creating a clear, compelling vision, you’ve given employees a reason to change. But now, if you want them to carry out that vision, you have to provide them with not only the motive but also the means to do so. The purpose of this step is to enable a broad base of people to take action by removing as many barriers to the implementation of the change ...

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