Successful Organizational Change: The Kotter-Cohen Collection (2 Books)

STEP 9

The Final Module—Change Readiness

Purpose

Is your organization ready for change? What are the key issues that you will face in phase I, when you are creating a climate for change and need sufficient energy to overcome resistance in the form of fear, anger, or complacency? Or during phase II, engaging the organization, when you need to consider whether leadership is actively engaging stakeholders. Or in phase III, as you implement and sustain change and wonder if it will stick? The affirmative answer to these questions is critically important if you are to realize the benefits from the change. In fact, it is so primary, and obvious, it may seem strange or illogical to put this chapter at the end of this guide rather than at the start. However, ...