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Successful Organizational Transformation by Marvin Washington

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Identifying Technical and Social Change Methodologies to Close the Gap

Organizational systems have interdependent elements that interact with each other to achieve a purpose. Two critical systems in organizational change are the technical and the social systems of an organization. Synergy is the ability for two or more systems to work together to achieve more success than when they work alone. Early research by professors Eric Trist and Ken Bamforth provided evidence of technical and social system synergy in their research on the effects of technological innovations within a British coal-mining operation.3 Trist and Bamforth studied why performance in coal mines significantly varied when the mines had similar new technological improvements. They ...

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