O'Reilly logo

Successful Organizational Transformation by Marvin Washington

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Types of Change

Changing a system to become better able to eliminate variation is known as standardization. Mapping out organizational processes and flows is part of creating standardization. When trying to standardize, training efforts are aimed at creating common approaches to work. The International Organization for Standards (ISO), as a standardization technique, works to develop standards in an ever increasing menu of fields of human endeavor. When we worked in manufacturing, our company used a concept called the “Key Elements for Safety.” These key elements helped standardize how we reported, addressed, and corrected safety issues in our manufacturing facilities. Furthermore, with healthy system definitions focused on the voice of the customer, ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required