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Successful Organizational Transformation by Marvin Washington

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The Involvement Plan

An involvement plan is the part of the social plan that describes how you want others to help you. This is where the heart conversation of transformation becomes important. Often we think that our plan should be supported because it is rational or logical. But research shows that people sometimes do not necessarily make rational decisions. In their famous research, Daniel Kahneman and Amos Tversky describe the biases and heuristics that guide a lot of decision making.4 For example, while we would like to think people make rational, calculating decisions, Kahneman and Tversky found that people take cognitive, or mental, shortcuts when making decisions. While we will not dive into the research on biases and heuristics, knowing ...

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