One of the traits of great leaders is their ability to paint a compelling picture of the future and motivate their followers to overcome major obstacles to get there. One only has to think about Martin Luther King Jr. and his “I have a dream” speech or Nelson Mandela’s quest to end apartheid. We have used the wall as a tool to help leaders not only create their story (i.e., the story of how and why they are going to transform) but also communicate their story to their organization2
There are five major pieces to the wall: future, past, present, the control panel, and closing the gap (see Figure 10.1).
The future is where you would write down the vision, mission, and values of the organization. As you can see, there is limited ...