This chapter identifies what panel members need to do in order to conduct a successful interview, and some of the pitfalls to avoid. I will cover:
- How to start the interview on the right note
- How to build rapport with the interviewee
- How to keep the interview on track and fully test the relevant criteria
- Potential pitfalls and how to avoid them
- Closing the interview
Starting the Interview
The opening three minutes of the interview are a crucial time. First impressions may be misleading (more on this when we come on to pitfalls), but are nevertheless important. And while you may be aware of the need to guard against giving undue weight to first impressions, your candidate will be taking in information ...