Successful Supervision and Leadership

Book description

Around the world, hundreds of thousands of supervisors and leaders provide coaching, supervision and leadership to staff every day of the year, yet the majority of supervisors have never attended formal training about how to be an effective supervisor and leader. The majority of supervisors do not refresh their skills, knowledge and capabilities to remain up to date or evaluate their supervisory practice regularly.

Supervision is fundamental to ensure that employees meet the requirements of their role, feel supported and valued, and engage in ongoing growth and development. When supervision is effective, it reduces stress, fatigue and burnout. Supervision ensures that employees reflect on their work to maintain high performance and it supports well-being as a professional.

This latest book is an essential guide for experienced supervisors and leaders. It is a comprehensive book demonstrating how to provide effective supervision and leadership in the modern workplace. It assists leaders to understand the industrial and ethical context in which supervision is provided, how to evaluate the effectiveness of supervision, and shows supervisors and leaders the specific capabilities that are necessary to be a quality leader and supervisor.

This book is a must-read for any supervisor or leader who wants to provide effective supervision and leadership. Each chapter provides valuable information and the latest research on supervision with reflective questions to guide supervisors in their thinking and learning about supervision.

Table of contents

  1. Cover
  2. Half Title
  3. Title Page
  4. Copyright Page
  5. Table of Contents
  6. Foreword
  7. Preface
  8. Acknowledgements
  9. Author
  10. Introduction
  11. 1 Organisational Supervision Frameworks
    1. Introduction
    2. Organisational Frameworks
    3. Principles
    4. The CAPES Framework
      1. C – Communication & Language
      2. A – Attitudinal Positioning
      3. P – Partnerships & Relationships
      4. E – Excellence in Practice
      5. S – Skills & Competencies
    5. Minimum Standards
    6. Supervision Guidelines
      1. Supervision Guideline
      2. Supervision Policy
        1. Sample Supervision Policy Template
    7. Summary
  12. 2 Developing a Professional Excellence Framework
    1. Introduction
    2. What Is a PEF?
    3. PEF Components
    4. Developing a PEF
    5. Maintaining a PEF
    6. Evaluating a PEF
    7. Leadership Excellence Framework
    8. Summary
  13. 3 The Contextual Nature of Supervision
    1. Introduction
    2. Redefining Supervision
    3. Reflection in Focus
    4. Supervision Is a Practice
    5. Supervision as a Skilled Activity
    6. Benefits of Supervision
    7. Roles and Responsibilities
    8. Supervision Training
    9. The Supervisory Alliance
    10. Supervision Discussions
    11. Profile of an Effective Supervisor
    12. Learning Styles
    13. Questionnaire Results
    14. The Initial Meeting
    15. What Do I Need to Do to Prepare for Supervision?
    16. Professional Supervision – First Meeting
    17. Supervision Agreement – What Is a Supervision Agreement?
    18. Importance of Written Supervision Agreements
    19. Sample Supervision Agreement
    20. Setting the Agenda
    21. Sample Supervision Agenda
    22. Exploration/Goals Phase
    23. Goal Visioning/Attention Planning
    24. Closing the Supervision Meeting
    25. Self-Reflection Checklist
    26. Evaluating Supervision Discussions
    27. External Supervision
    28. Summary
  14. 4 The Importance of Supervision Models
    1. Introduction
    2. Developmental Models
    3. Strength-Based and Person-Centred Supervision Models
    4. Structural Models
    5. Amovita’s Suite of Supervision Models
    6. The Models in Action
    7. Moving Around the Quadrants
      1. Questioning and Statement Framework Activity
      2. Evaluating the Focus of Supervision Meetings
    8. The Supervision Pipeline
    9. Summary
  15. 5 The Ethical and Industrial Context of Supervision
    1. Reflecting About Ethics
    2. Ethical Decision-Making Framework (Adapted from McAuliffe–Chenoweth Framework)
    3. Important Facts of This Case
    4. Summary
  16. 6 The Art of Reflection in Supervision
    1. Reflection in Our Work
    2. Let’s Go on a Journey of Self-Reflection
    3. The Ladder of Inference
    4. Reflection Discussion Framework
    5. Summary
  17. 7 The Neuroscience of Supervision
    1. Stress Impacts
    2. Stress Test
    3. What Is Stress?
    4. Types of Stress
    5. Where Do You Hold Stress?
    6. Neuroscience and Self-Care
    7. Our Biases
    8. Self-Care & Well-Being
    9. Summary
  18. 8 Evaluating Supervision for Effective Outcomes
    1. Evaluating Supervision
    2. The SaV-NAV (Supervision Navigation) Evaluation Tool
    3. Supervisor’s SaV-NAV
    4. Supervisee’s SaV-NAV
    5. Summary
  19. 9 Supervising Student Placements
    1. Introduction
    2. Faces of Placement
    3. Student Placement Focus
    4. Selecting Students
    5. Placement Stages
      1. Stage One – Weeks 1–5
      2. Stage Two – Weeks 6–10
      3. Final Stage – Weeks 11+
    6. The Learning Process
    7. Facilitated Learning Environment/Process
    8. Learning Plans
    9. Transitioning from Student to Professional
    10. Summary
  20. 10 Providing Supervision in a Cultural Context
    1. Introduction
    2. Kanyini and Oneness
    3. Principles of Cultural Supervision
    4. Supervision in a Cultural Context
    5. The Supervision Process
    6. Connecting to the Third Space
      1. Saltwater
      2. Freshwater
      3. The Land
      4. Sky/Moon/Sun
    7. Cultural Infusion Practice
      1. Steps towards Cultural Infusion
    8. Culturally Specific Roles
    9. Cultural Priorities, Protocols and Responsibilities
    10. Yarn Up Time Supervision
      1. What Is Yarn Up Time?
    11. The CASE Yarn Up Time Model Quadrants
      1. Cultural/Professional
      2. Administration/Line Management
      3. Support/Person
      4. Educative/Professional Development
    12. Summary
  21. 11 The Feedback Loop
    1. Introduction
    2. The Feedback Loop
    3. Question Types
    4. The Blocked Professional
    5. Blocked from Direct Experience
    6. Blocked from Indirect Experience
    7. Blocked Performance
    8. Blocked Cognition/Emotion
    9. Blocked Limbic System
    10. Communication Skills
    11. Summary
  22. 12 Supervision Experiences
    1. Elyse Leonard: Director, Clinical Services and Programs, Amovita International
    2. Gerard Jeffries: Field Education Manager, University of the Sunshine Coast Queensland Australia
    3. Jem Mills: Manager, Social Futures, New South Wales Australia
      1. A Secure Base for PASE
        1. Emotional Regulation
        2. Attunement
        3. Consistency of Responses
        4. Routines and Rituals
      2. Strength-Based Principles Applied to Supervision and Coaching
      3. The Service Practice Framework
  23. References
  24. Index

Product information

  • Title: Successful Supervision and Leadership
  • Author(s): Tracey Harris
  • Release date: April 2020
  • Publisher(s): Productivity Press
  • ISBN: 9780429603549