Chapter 11

The Feedback Loop

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Key focus for this chapter

  • The importance of providing effective feedback

  • The language of feedback

  • Providing neurosocial feedback

  • Using resource in the feedback process

  • The process of feedback

  • Open communication in feedback discussions

  • The conversation framework

Introduction

Feedback is something that occurs in most conversations between two people. Knowing how to provide effective feedback takes skill. Understanding how to prime the other person’s brain, how to be developmental even when the discussion may be difficult, knowing the right language to use, words or terms takes practice. Providing ...

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