Successful Supervisory Leadership

Book description

Why Study Supervision?

This book presents two compelling reasons to study supervision and supervisory leadership:

  1. Influential Position: Supervisors exert considerable influence on organizational settings. Supervisors have been schooled, developed, and trained for their responsibilities. They can function more effectively than if they learn through informal, sometimes haphazard means. It thus pays to learn about supervision because supervisors can influence how efficiently and effectively their organization functions.
  2. Career Path: Many career paths lead to supervision. Supervisors are everywhere. Supervisors are teachers, doctors, accountants, lawyers, plumbers, and electricians. If you aspire to advance within your occupation, you may find that one career path leads to supervision. Preparing for supervisory responsibilities can prepare you for advancement. You may thus have a personal stake – your own future – in learning about what supervisors do and how they do it.

In addition, this book:

  • Provides strategies for building solid relationships with team members.
  • Uses positivity as a foundational practice to lead and encourage other employees.
  • Provides guidelines on how to hold employees accountable and set high expectations.
  • Presents strategies to engage, coach, and develop employees by creating a positive
  • environment to influence attitudes and behaviors.
  • Offers various approaches for managing time and increasing productivity.

Table of contents

  1. Cover Page
  2. Half-Title Page
  3. Series Page
  4. Title Page
  5. Copyright Page
  6. Dedication Page
  7. Contents
  8. Preface
  9. Acknowledgments
  10. Advance Organizer
  11. About the Authors
  12. Introduction
  13. 1 Introduction and Knowledge Base
    1. Introduction
    2. Supervision
      1. Industry Definition and Description of Supervision and Supervisors
        1. By the Word Origin
        2. By the Law
        3. By the Duties and Activities
        4. By the Competencies
      2. Who Are Supervisors?
        1. First-Line Supervisors
        2. Second-Line Supervisors
      3. What Do Supervisors Do?
      4. What Does It Mean to Lead as a Supervisor?
        1. Bridge between Senior Managers and the Workforce
        2. Differences between Supervisors and Nonexempt Workers
    3. Management
      1. Industry Definition and Description of Management and Managers
        1. What Is Management?
        2. Who Are Managers?
        3. The Necessity of Management
      2. Industry Description of Managers
      3. Levels of Management
        1. Top-Level Managers
        2. Middle Managers
      4. Supervisory Managers or First-Line Managers
      5. What Does It Mean to Lead as a Manager?
      6. The Four Key Functions of Management
        1. Planning
        2. Organizing
        3. Leading
        4. Controlling
      7. Fundamental Knowledge and Skills for Managing Effectively
    4. Leading and Team Leaders
      1. Team Leaders
        1. Designated and Emergent Leaders
    5. Responsibilities
      1. Supervisor's Responsibilities to Others
    6. General “Chain of Command”
      1. An Organization's Chain of Command
    7. What's Next
    8. Key Takeaways
    9. Discussion Questions
    10. References
  14. 2 Fundamental Principles of Supervisory Leadership
    1. Introduction
    2. Keystone Principles
    3. Linking Pin Principles
    4. Motivation
      1. Positive Motivation
      2. Negative Motivation
    5. Theories of Motivation
      1. Maslow's Hierarchy of Needs
      2. Herzberg's Theory of Motivation
        1. Motivators
        2. Hygiene Factors
      3. McGregor's Theory X, Theory Y, and Theory Z
        1. Theory X
        2. Theory Y
        3. Theory Z
      4. Victor Vroom's Expectancy Theory
        1. Expectancy
        2. Instrumentality
        3. Valance
      5. McClelland's Need for Achievement Theory
    6. Positive Organizational Behavior
      1. Follow-Up and Action Plan
    7. What's Next
    8. Key Takeaways
    9. Discussion Questions
    10. References
  15. 3 Positive Influential Supervisory Leadership
    1. Introduction
    2. Some Definitions and Descriptions
      1. Positive Leaders
      2. Influential Leaders
    3. What Is Positive Influential Leadership?
      1. Fundamental Principles of Positive Influential Supervisory Leadership
      2. Self-Reflecting Rating on Fundamental Principles of Positive Supervisory Leadership
      3. Follow-Up and Action Plan
    4. Solutions-Building Rather Than Problem-Solving
    5. Role of the Positive Supervisor
    6. Source of Positive Supervision
      1. Positive Psychology
      2. Solution-Focused Brief Therapy
    7. Leadership Theories
      1. Understanding Trait Theory
        1. Applying Trait Theory
      2. Understanding Behavior Theory
        1. Autocratic Leaders
        2. Supportive Leaders
        3. Participative Leaders
        4. Abdicative or Laissez-Faire Leaders
        5. Applying Behavior Theory
      3. Understanding Contingency Theory
        1. Applying Contingency Theory
      4. Understanding Path-Goal Theory
        1. Applying Path-Goal Theory
      5. Understanding the Vroom-Yetton Theory
        1. Applying the Vroom-Yetton Theory
      6. Leadership Styles That Cause Problems
      7. Overcoming Problems in Leadership
      8. Choosing Leadership Style
      9. Types of Leaders Based on Use of Power
        1. Coercive Power
        2. Reward Power
        3. Referent Power
        4. Charismatic Power
        5. Expert Power
    8. What's Next
    9. Key Takeaways
    10. Discussion Questions
    11. References
  16. 4 Competency-Based Approach to Supervisory Leadership
    1. Introduction
    2. Competency
      1. Definition of Competency
    3. Competency-Based Approach
      1. Competency-Based Training
      2. Competency-Based Supervision
    4. Supervisory Competencies
      1. Work Outputs
    5. Positive Influential Leadership Competencies
    6. Follow-Up and Action Plan
    7. What's Next
    8. Key Takeaways
    9. Discussion Questions
    10. References
  17. 5 Essential Activities, Skills, and Competencies of a Positive and Influential Supervisor
    1. Introduction
    2. Skills and Competencies
      1. Skills
      2. Competency
      3. The Hierarchy of Skills
    3. Typical Supervision Activities
      1. Directing the Workforce
      2. Follow-Up and Action Plan
    4. Supervision Roles and Skills
      1. Supervisor Roles
      2. Supervisor Skills
        1. Intrapersonal Skills
        2. Interpersonal Skills
        3. Communication Skills
        4. Active Listening Skills
      3. Follow-Up and Action Plan
    5. Leadership Qualities and Competencies for Positive and Influential Supervisors
      1. Follow-Up and Action Plan
    6. Comparing Problem-Based Questions to Solution-Focused Questions
      1. Problem-Based Questioning
      2. Solution-Focused Questioning
    7. Emotional Intelligence in Positive Leadership
      1. Self-Awareness
      2. Self-Regulation
      3. Compassion
      4. Empathy
      5. Motivation
      6. Interpersonal Skills
      7. Intrapersonal Skills
      8. Follow-Up and Action Plan
    8. List of Additional Valuable Skills for Developing Positive and Influential Supervisory Leadership
    9. What's Next
    10. Key Takeaways
    11. Discussion Questions
    12. References
  18. 6 Developing Positive and Influential Supervisor Leaders
    1. Introduction
    2. Strategies for Developing Positive and Influential Relationships
    3. Directions of Managing the Positive and Influential Relationships
    4. How to Transfer Oneself to a Role of a Positive and Influential Supervisor?
      1. Mindset
      2. Attitude
      3. Behavior
      4. Performance
      5. The Evolving Role of Supervisors as Managers
    5. What Are the Steps for Implementing a Positive Supervision?
      1. Follow-Up and Action Plan
    6. Ten Key Steps for Effectively Implementing a Positive Supervision Process
      1. Self-Reflection Rating on Positive Supervision Process
      2. Follow-Up and Action Plan
    7. What's Next
    8. Key Takeaways
    9. Discussion Questions
    10. References
  19. 7 Evaluating and Managing Positive and Influential Supervisors
    1. Introduction
    2. Performance Management
      1. R&A's Performance Management Model: CADERCi ©
    3. Evaluating Expectations of Direct Reports
      1. Providing Feedback to Direct Reports
    4. Evaluating Supervisor's Performance
      1. Supervisor's Competencies
      2. Follow-Up and Action Plan
    5. What's Next
    6. Key Takeaways
    7. Discussion Questions
    8. References
  20. 8 Positive and Influential Supervisory Leadership Framework: Overview of Book Series
    1. Introduction
    2. Successful Supervisor Leadership Framework
    3. The Inclusive, Empathetic, and Relational Supervisor
      1. Managing Diversity, Equity, and Belonging
      2. Managing Interpersonal and Intrapersonal Skills
      3. Managing with and through People
    4. The Organized and Engaged Supervisor
      1. Managing Time and Resources
      2. Managing Employee Experience
    5. The Agile, Innovative, and Resilient Supervisor
      1. Working with People as the World Changes
      2. Promoting Creativity and Resourcefulness
      3. Managing People during Crisis
    6. The Ethical and Values-Based Supervisor
      1. Upholding Moral Conduct and Integrity
      2. Aligning Values-Based Behavior
    7. Customize Your Type of Supervisor
    8. Follow-Up and Action Plan
    9. Key Takeaways
    10. Discussion Questions
    11. References
  21. Appendix A: Supportive Resources
  22. Index

Product information

  • Title: Successful Supervisory Leadership
  • Author(s): William J. Rothwell, Behnam Bakhshandeh, Aileen G. Zaballero
  • Release date: May 2023
  • Publisher(s): Productivity Press
  • ISBN: 9781000861464