book

Successful Supervisory Leadership

by William J. Rothwell, Behnam Bakhshandeh, Aileen G. Zaballero

May 2023

Intermediate to advanced

252 pages

6h 2m

English

Productivity Press

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IntroductionSupervisionIndustry Definition and Description of Supervision and SupervisorsBy the Word OriginBy the LawBy the Duties and ActivitiesBy the CompetenciesWho Are Supervisors?First-Line SupervisorsSecond-Line SupervisorsWhat Do Supervisors Do?What Does It Mean to Lead as a Supervisor?Bridge between Senior Managers and the WorkforceDifferences between Supervisors and Nonexempt WorkersManagementIndustry Definition and Description of Management and ManagersWhat Is Management?Who Are Managers?The Necessity of ManagementIndustry Description of ManagersLevels of ManagementTop-Level ManagersMiddle ManagersSupervisory Managers or First-Line ManagersWhat Does It Mean to Lead as a Manager?The Four Key Functions of ManagementPlanningOrganizingLeadingControllingFundamental Knowledge and Skills for Managing EffectivelyLeading and Team LeadersTeam LeadersDesignated and Emergent LeadersResponsibilitiesSupervisor's Responsibilities to OthersGeneral “Chain of Command”An Organization's Chain of CommandWhat's NextKey TakeawaysDiscussion QuestionsReferences
IntroductionKeystone PrinciplesLinking Pin PrinciplesMotivationPositive MotivationNegative MotivationTheories of MotivationMaslow's Hierarchy of NeedsHerzberg's Theory of MotivationMotivatorsHygiene FactorsMcGregor's Theory X, Theory Y, and Theory ZTheory XTheory YTheory ZVictor Vroom's Expectancy TheoryExpectancyInstrumentalityValanceMcClelland's Need for Achievement TheoryPositive Organizational BehaviorFollow-Up and Action PlanWhat's NextKey TakeawaysDiscussion QuestionsReferences
IntroductionSome Definitions and DescriptionsPositive LeadersInfluential LeadersWhat Is Positive Influential Leadership?Fundamental Principles of Positive Influential Supervisory LeadershipSelf-Reflecting Rating on Fundamental Principles of Positive Supervisory LeadershipFollow-Up and Action PlanSolutions-Building Rather Than Problem-SolvingRole of the Positive SupervisorSource of Positive SupervisionPositive PsychologySolution-Focused Brief TherapyLeadership TheoriesUnderstanding Trait TheoryApplying Trait TheoryUnderstanding Behavior TheoryAutocratic LeadersSupportive LeadersParticipative LeadersAbdicative or Laissez-Faire LeadersApplying Behavior TheoryUnderstanding Contingency TheoryApplying Contingency TheoryUnderstanding Path-Goal TheoryApplying Path-Goal TheoryUnderstanding the Vroom-Yetton TheoryApplying the Vroom-Yetton TheoryLeadership Styles That Cause ProblemsOvercoming Problems in LeadershipChoosing Leadership StyleTypes of Leaders Based on Use of PowerCoercive PowerReward PowerReferent PowerCharismatic PowerExpert PowerWhat's NextKey TakeawaysDiscussion QuestionsReferences
IntroductionCompetencyDefinition of CompetencyCompetency-Based ApproachCompetency-Based TrainingCompetency-Based SupervisionSupervisory CompetenciesWork OutputsPositive Influential Leadership CompetenciesFollow-Up and Action PlanWhat's NextKey TakeawaysDiscussion QuestionsReferences
IntroductionSkills and CompetenciesSkillsCompetencyThe Hierarchy of SkillsTypical Supervision ActivitiesDirecting the WorkforceFollow-Up and Action PlanSupervision Roles and SkillsSupervisor RolesSupervisor SkillsIntrapersonal SkillsInterpersonal SkillsCommunication SkillsActive Listening SkillsFollow-Up and Action PlanLeadership Qualities and Competencies for Positive and Influential SupervisorsFollow-Up and Action PlanComparing Problem-Based Questions to Solution-Focused QuestionsProblem-Based QuestioningSolution-Focused QuestioningEmotional Intelligence in Positive LeadershipSelf-AwarenessSelf-RegulationCompassionEmpathyMotivationInterpersonal SkillsIntrapersonal SkillsFollow-Up and Action PlanList of Additional Valuable Skills for Developing Positive and Influential Supervisory LeadershipWhat's NextKey TakeawaysDiscussion QuestionsReferences
IntroductionStrategies for Developing Positive and Influential RelationshipsDirections of Managing the Positive and Influential RelationshipsHow to Transfer Oneself to a Role of a Positive and Influential Supervisor?MindsetAttitudeBehaviorPerformanceThe Evolving Role of Supervisors as ManagersWhat Are the Steps for Implementing a Positive Supervision?Follow-Up and Action PlanTen Key Steps for Effectively Implementing a Positive Supervision ProcessSelf-Reflection Rating on Positive Supervision ProcessFollow-Up and Action PlanWhat's NextKey TakeawaysDiscussion QuestionsReferences
IntroductionPerformance ManagementR&A's Performance Management Model: CADERCi ©Evaluating Expectations of Direct ReportsProviding Feedback to Direct ReportsEvaluating Supervisor's PerformanceSupervisor's CompetenciesFollow-Up and Action PlanWhat's NextKey TakeawaysDiscussion QuestionsReferences
IntroductionSuccessful Supervisor Leadership FrameworkThe Inclusive, Empathetic, and Relational SupervisorManaging Diversity, Equity, and BelongingManaging Interpersonal and Intrapersonal SkillsManaging with and through PeopleThe Organized and Engaged SupervisorManaging Time and ResourcesManaging Employee ExperienceThe Agile, Innovative, and Resilient SupervisorWorking with People as the World ChangesPromoting Creativity and ResourcefulnessManaging People during CrisisThe Ethical and Values-Based SupervisorUpholding Moral Conduct and IntegrityAligning Values-Based BehaviorCustomize Your Type of SupervisorFollow-Up and Action PlanKey TakeawaysDiscussion QuestionsReferences

Content preview from Successful Supervisory Leadership

Chapter 3Positive Influential Supervisory Leadership

DOI: 10.4324/9781003335122-3

Introduction

In the last chapter, we looked at one of the most important jobs of a supervisor: to push the organization's culture on a positive path of growth that promotes and encourages employees to establish productive inner relationships. This chapter looks at the role of positive and influential supervisory leadership in supporting such a culture.

Few management topics have attracted as much attention as leadership. Both academic researchers and practicing managers realize that leadership is essential to the success of any organization. It can often spell the difference between success or failure, financial success or bankruptcy. If it were possible to ...

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Publisher Resources

ISBN: 9781000861464

Successful Supervisory Leadership

by William J. Rothwell, Behnam Bakhshandeh, Aileen G. Zaballero

Chapter 3Positive Influential Supervisory Leadership

Introduction

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

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Introduction

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,and much more.

You might also like

Successful Supervision and Leadership

Leadership in a Zoom Economy with Microsoft Teams: Applying Leadership to a Remote Workforce

The Power of Humility in Leadership

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Publisher Resources

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.