Chapter 4Competency-Based Approach to Supervisory Leadership
Introduction
Supervision may be defined based on the competencies demonstrated by successful supervisors. Competency refers to a profile or description of the ideal job performer and is thus distinct from a job description that focuses on work duties or activities. Many organizations use a competency-based approach to identify, assess, and build their supervisors. Supervisory competencies vary depending on the work conditions and industry setting. Unlike supervisory responsibilities and actions – which direct attention to what supervisors do – their competencies are linked to the person. Competencies are tied to successful individuals, not to job tasks, ...
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